1. Acceptance of terms
Use of the WiseData Time platform (the "Platform") is conditional on full acceptance of these Terms of Use and of the Privacy Policy, which forms an inseparable part of this document.
If you use the Platform on behalf of a legal entity, you declare that you have authority to bind it to these Terms. If you disagree with any provision, do not use the Platform.
The Licensor may amend these Terms at any time, as set out in clause 14.
2. Definitions
Licensor: WiseData Business LTDA, CNPJ 53.182.850/0001-14.
Licensee or Customer: the individual or legal entity that subscribes to the Platform.
User: a person authorised by the Licensee to access the Platform, occupying a paid seat.
Seat: the billing unit corresponding to one User with active access to a workspace.
Workspace: a logical environment grouping clients, projects, team and time entries in isolation.
Time entry: a record of time spent on a project, created by the timer or entered manually.
Licensee Content: all data entered by the Licensee or its Users into the Platform.
3. Nature of the service
The Platform is software as a service (SaaS) for project time tracking, intended to measure time spent on clients and projects and to calculate profitability indicators from that time.
The Platform is NOT an electronic workforce clock-in system. It is not intended for controlling working hours for labour-law purposes, does not meet the requirements of Brazilian Ordinance 671/2021, does not issue attendance sheets, is not a REP-P or any other form of electronic timekeeping device, and must not be used as evidence of working hours.
The Licensee is solely responsible for independently maintaining the working-hours records required by the labour legislation applicable to its operation.
The Platform does not perform screen capture, idle detection, keystroke logging, location tracking or any other form of monitoring of Users' activity on their devices.
4. Licence of use
Subject to payment of the amounts due, the Licensor grants the Licensee a non-exclusive, non-transferable, revocable licence, limited to the subscription term, to access and use the Platform in accordance with the contracted plan.
The licence does not transfer any intellectual property right over the Platform, its code, its brand, its interface or its documentation.
The licence is granted per seat. Each User must hold individual, non-transferable credentials; sharing credentials between people is prohibited.
5. Usage restrictions
The Licensee and its Users may not: reverse engineer, decompile or attempt to obtain the Platform's source code; sublicense, resell, rent or make the Platform available to unauthorised third parties; use the Platform for unlawful purposes or in violation of third-party rights; carry out intrusion tests, scans or unauthorised access attempts without prior written authorisation; or deliberately overload the infrastructure with automated requests in abnormal volume.
It is likewise prohibited to use the Platform to monitor people without their knowledge, or in any way that violates applicable labour, privacy or data protection legislation.
Breach of these restrictions authorises immediate suspension of access, without prejudice to any other applicable measures.
6. Plans, payment and default
The Platform is offered in plans with public prices, charged per seat, in Brazilian reais (BRL). Current amounts are published on the Licensor's pricing page.
There is no minimum number of seats on any plan. A pending invitation does not occupy a seat; billing considers a User from the moment they accept the invitation and gain access to a workspace. The same person with access to more than one workspace of the same Licensee is counted only once.
Adding seats during a cycle is reflected in the subscription. Removing Users frees the seat for reuse, under the operational terms shown in the Platform.
The Licensor offers a free 30 (thirty) day evaluation period on the most complete plan, with no credit card required. If that period ends without a paid plan being contracted, access is interrupted, subject to clause 7 regarding data retention.
Payment processing is carried out by a third-party payment operator. The Licensor does not store complete credit card details in its systems.
Late payment may lead to suspension of access following prior notice, without prejudice to statutory charges. Suspension for non-payment does not imply immediate deletion of Licensee Content.
7. Cancellation, termination and plan changes
The Licensee may cancel the subscription at any time, from within the Platform, with no penalty and no minimum term. Cancellation takes effect at the end of the cycle already paid; there is no pro-rata refund of a period in progress, except where required by law.
Moving to a plan of narrower scope does not delete data: information that stops being displayed because of the plan remains stored and becomes accessible again if the Licensee returns to a plan that includes it. Workspaces exceeding the new plan's limit are blocked, not deleted. Periods already approved remain approved.
Before confirming a plan change, the Platform presents the list of features that will stop being accessible.
Once the relationship ends, the Licensee may export Licensee Content in the formats offered by the Platform within the period stated in the Privacy Policy, after which the data may be permanently deleted.
The Licensor may terminate the relationship, upon prior notice, in the event of breach of these Terms, unlawful use of the Platform or uncured non-payment.
8. Licensee Content and data protection
Licensee Content belongs to the Licensee. The Licensor claims no ownership over clients, projects, time entries, rates, costs or reports entered into or generated within the Platform.
In relation to personal data processed on the Licensee's behalf — such as data of Users and of registered clients — the Licensor acts as processor and the Licensee as controller, under Brazilian Law 13.709/2018 (LGPD). The details are in the Privacy Policy.
The Licensee is responsible for the lawfulness of the data it enters, for informing its Users about the use of the Platform, and for holding an adequate legal basis for the processing it carries out.
Remuneration and hourly cost data, where recorded, are treated as sensitive information from the standpoint of the Licensee's business and receive their own access control within the Platform.
9. Backups, integrity and offline operation
The Licensor maintains database backup routines. Even so, the Licensee is advised to periodically export its Content using the features available in the Platform.
The Platform allows time entries to be recorded without an internet connection. In that scenario, entries are stored temporarily on the User's device and transmitted automatically once the connection is restored.
The Licensor employs mechanisms to prevent loss and duplication of time entries, including a dedicated identifier per record, a send queue with retries, and a visual indication of sync state. The Licensee acknowledges, however, that factors outside the Licensor's control — such as uninstalling the browser, the User manually clearing site data, or device failure or loss — may compromise entries not yet transmitted.
While there are entries pending upload, the Platform displays that condition to the User.
10. Availability and support
The Licensor makes commercially reasonable efforts to keep the Platform continuously available, save for scheduled maintenance windows, which will be communicated wherever possible, and interruptions arising from force majeure or third-party failure, such as infrastructure and connectivity providers.
Chat support in Portuguese is included on all plans, with priority on the most complete plan, during the hours stated in the Platform.
Unless specifically contracted in a separate instrument, there is no service level agreement (SLA) with guaranteed availability metrics or penalties for downtime.
11. Limitation of liability
The Platform is provided as is. The Licensor does not warrant that it will meet a specific purpose not described in the documentation, nor that it will operate uninterrupted or error-free.
The indicators calculated by the Platform — potential revenue, efficiency, effective hourly rate, cost, margin and other metrics — are informational and depend entirely on the quality of the data entered by the Licensee. They do not constitute financial, accounting, tax or legal advice, and the Licensee is solely responsible for decisions taken on their basis.
To the maximum extent permitted by applicable law, the Licensor's total liability for any losses related to the Platform is limited to the amount effectively paid by the Licensee in the 12 (twelve) months preceding the event giving rise to the claim.
The Licensor is not liable for loss of profits, lost business opportunity or indirect damages.
12. Intellectual property
All rights over the Platform, including source code, architecture, database, interface, texts, trademarks, logos and documentation, belong exclusively to the Licensor or its licensors.
The branded report feature allows the Licensee to apply its own brand to the document generated for its clients. That facility transfers no right over the Platform and does not authorise use of the WiseData brand beyond what is set out in these Terms.
Suggestions and feedback voluntarily submitted by the Licensee may be used by the Licensor to improve the product, without giving rise to any right to remuneration.
13. Browser extension (Chrome)
The Licensor provides an extension for the Google Chrome browser whose single purpose is to allow project hours to be logged without leaving the tab the User is working in. In the browser's side panel, the extension allows starting and stopping the timer, switching project, entering time manually, reviewing the day's entries and checking whether any records are pending upload.
Use of the extension requires an active account on the Platform and depends on a current plan. Connection is made through an access code generated by the Licensee within the Platform, shown only once at the moment of creation. The Licensee may list and revoke active access codes individually at any time, without this ending the web session.
The access code is scoped strictly to time-entry operations and to reading clients and projects. It grants no access to billing rates, to team costs, or to any administrative setting.
The Licensee is responsible for keeping the access code confidential and for revoking it in case of loss, replacement or improper sharing of the device. Features such as reports, profitability, costs and timesheet approval are not available in the extension and remain exclusive to the web version.
The extension is provided as is, with no warranty of uninterrupted availability, and its use is also subject to the policies of the Chrome Web Store and of Google. The Licensor may update, modify or discontinue the extension at any time, without affecting access to the Platform through the web version.
14. Changes to these terms
These Terms may be updated periodically. The current version will always be available on this page, with a version number and date.
In the event of a material change, the Licensor will notify the Licensee by email or by notice within the Platform with reasonable advance warning. Continued use after the new version takes effect implies agreement with it.
15. Governing law and jurisdiction
These Terms are governed by the laws of the Federative Republic of Brazil.
The courts of the district of Goiânia, state of Goiás, Brazil, are elected to settle any dispute arising from this instrument, to the exclusion of any other, however privileged.
16. General provisions
Any tolerance of a breach of any clause constitutes neither novation nor waiver of rights.
If any provision is held invalid, the remainder stays in full force.
These Terms create no corporate, employment or agency relationship between the parties.
Questions about this document may be sent to contato@wisedatatime.com.